What We Collect and Why It Matters
We collect information you provide when creating your account — your name, email address, phone number and preferred payment method. When you fund your account using Touch 'n Go eWallet, Boost or GrabPay, we receive confirmation of the transaction amount and your account reference; we do
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not store your full wallet credentials on our servers. We also collect device and session data — browser type, IP address, and session timestamps — to protect your account from unauthorised access and to keep the platform stable. Where you use DuitNow or FPX transfers, your
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bank reference number forms part of our transaction log for reconciliation. We retain this data for as long as your account remains active and for a reasonable period after closure, as required to resolve any disputes. Players in Subang Jaya and elsewhere in Malaysia can request
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a copy of their stored data at any time by contacting our support team. We do not share your personal information with marketing third parties. Data is shared only where required to process your payment, verify your identity or comply with applicable local law where ks11
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operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.